Are retailers losing more than they should through stock shrinkage? It is a question that KPMG has been researching for several years now. And we believe the evidence is growing that shrinkage rates are higher than they need to be.
Shrinkage or stock loss has always been a feature of retail business. Many companies have learned to live with losses caused by damage, theft, and counting errors. But are they complacent?
This survey suggests they are. Shrinkage rates of up to 3 percent of sales represent a very large loss of profit, yet our survey shows that over 90 percent of companies remain satisfied with their management of stock shrinkage.
Delete