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UniCredit Bank launching the first bank kiosks to get still closer to its clients

A modern design, simple products, personal approach, skilled bankers, business hours including evenings and weekends. All this and much more will be offered by two brand new bank kiosks, which were opened by UniCredit Bank in early March: one in Letňany Shopping Mall, Prague and the other one in Mlyny Shopping Mall, Nitra (Slovakia). The pilot run is to test the new way of extension of own distribution network to locations which are frequently visited by clients and are willing to address their banking needs. UniCredit Bank kiosks in the Czech Republic will offer lucrative consumer financing products with a prompt and easy online negotiation process.

“Nowadays, if you want be successful in retail banking, you need to get still closer to your clients, to accommodate their needs by simple and available products. That is why we are opening bank kiosks at locations frequently visited by clients and we offer our services to them exactly there where they need them. Moreover, we have a prompt and flexible process of product negotiation prepared for our clients; the process will be fully online, from the start until the end, and all documents will be signed by the client in a non-paper format“, says Giovanni Guidi, Retail Banking Director UniCredit Bank.  

During the pilot run, the offer of UniCredit Bank’s kiosks will be focused on Consumer Finance loans from 30.000 to 1.000.000 and tenure from 12 to 84 months and a competitive and attractive interest rate from 4,9% p.a., which is available to the bank’s clients to make their dreams come true without proving the purpose of the loan or to reduce the existing loan instalments by as much as 30%, or to get further financial funds in addition to the existing loan. Clients applying for a loan will be provided with an option to open a fee-free U Accountwith unlimited free global payments and ATM withdrawals and a unique guarantee of terms for 10 years.  

In both cities, the kiosks will be open every day, including weekends, from ten to nine, i.e., more than 80 hours a week. In the kiosks, clients will be served by skilled bankers from local UniCredit Bank branches. “We believe that this new form of serving our clients conforms to their needs; presently we are already preparing an extension of the kiosk network to other shopping malls in the Czech Republic and in Slovakia and in case of positive response from clients we will gradually improve the offer to include other products“, said Giovanni Guidi.  

UniCredit Bank presently operates 151 points of sale in the Czech Republic and another 74 in Slovakia. For the time being, the bank does not intend to further extend its network of traditional branches, the focus is on digital distribution channels and new ways of serving its clients, including bank kiosks in shopping malls all around the Czech Republic and Slovakia.