2024 edition of Banking on the Cloud
14.02.2024Company: Amazon
We are excited to release the 2024 edition of Banking on the Cloud. This year we explore several trends—from maturing the customer experience to advancing ESG to modernizing finance and more. In this report we also highlight how banks are using generative AI in the activities of banking to transform and reimagine their customer interactions, as well as their internal processes. Download the report to start exploring trends and learn how banks are working with AWS to transform their business.
The pace of change in the banking industry remains brisk, fueled by evolving customer expectations, the creation of new business models, and the application of new technology that accelerates innovation and transformation.
In our inaugural Banking on the Cloud report, published in 2023, we explored seven trends that are changing how banks serve customers, as well as operate and secure their enterprises. These trends persist in 2024, and will continue to shape the industry. At the same time, we’re seeing the emergence of several important new trends and the evolution of others.
Download the latest report
Author: Amazon
Tags: IT |
