Upscale, Central Prague Hotel One of 15 Hospitality Partners Cited For Excellent Service
With hundreds of companies in the competition, Hilton Prague was one of just 15 organizations cited by loyalty management programme company Aimia as a “Premier Partner” in its Passion for Excellence awards program.
Through the program, Aimia recognizes hospitality partners in meetings, events, incentives, hospitality, destination management companies and airlines. These companies are highly regarded and permanently enshrined on Aimia’s Premier Partner Wall of Fame.
Michael Specking, general manager of Hilton Prague and Hilton Prague Old Town, said, “Being cited by Aimia as a Premier Partner is really a great honour, and a testament to the continually high standards that we aim to deliver here at Hilton Prague, and it is fantastic to see the hard work and dedication of all our team members being rewarded and recognised on a global level.“
“We are privileged to be working with organizations such as Hilton Prague,” said Kurt Paben, senior vice president, head of Channel and Employee Loyalty, Aimia. “Hilton Prague is committed to serving our clients and helping in our mission to deliver a personal approach to business relationships.”
Passion for Excellence defines Aimia’s expectations for service excellence from its suppliers. The program not only develops strong business relationships, but also provides a method to continually enhance those relationships through solid feedback against specific criteria. Aimia’s best suppliers embrace the challenge to demonstrate their effectiveness and use Passion for Excellence as a platform for continuous improvement.
Aimia’s Passion for Excellence is a true recognition program: it stablishes standards, provides measurable criteria against those standards, offers feedback and constructive advice, improves business practices, and rewards those who have committed themselves to performance excellence.
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