IT helpdesk with Finnish
2015-11-24
Service Desk Analyst with Finnish
Your new company
For our significant client, a stable international company based in Prague, we are searching for suitable candidates for the position of Service Desk Analyst with Finnish.
Your new role
You will be responsible for 1st level support by ensuring everyday contact and interaction with internal users, you will receive request and solve various problems related to IT issues, allocate unresolved call to other colleagues or 2nd level support as appropriate and enter all information into system. Your goal will be to provide adequate help and satisfy users’ needs.
What you'll need to succeed
As a successful candidate you should have customer orientation with ability to make good customer relations. Fluent English and Finnish is a must. Previous experience in IT or Customer Service
related fields is an advantage.
You should be a person that is able to work independently as well as in the team, you should have very good communication skills and strong drive to solve problem.
What you'll get in return
Our client can offer an attractive remuneration package and motivating bonus scheme, extensive benefits package including five weeks holiday, social activities, lunch vouchers and more. Besides you can expect on-going professional training and development and growth opportunities with a global leader in its field.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Please visit hays.cz for more roles.
