CS with Russian
2016-03-22
Customer Service, Russian, English, SSC
For our significant client European Shared Services Centre based in Prague, we are currently looking for a suitable candidate for the position of Customer Service Specialist with Russian language.
The successful candidate will provide excellent customer care, deal with customer claims and orders on daily basis. He/She will be in touch with all important stakeholders in order to make sure issues are identified, tracked and resolved. The candidate as an important part of professional Customer Service should be able to monitor and manage KPIs.
The ideal candidate has at least 2 years in Shared Service Centre especially with Customer Care. He/She should strongly focus on customer needs. Knowledge of SAP and Excel knowledge is an advantage. The candidate must be detail oriented and have great communication skills. Fluent knowledge of Russian and English is a must.
Our client offers an interesting and challenging job in a dynamic international company with the use of foreign languages on daily basis. There is a possibility for career growth, a competitive salary and a wide range of benefits are offered.
If you are interested in this position and you fulfil the requirements, please send your CV to Zuzana Linhares using the reply form.
Due to high volume of applications, we will only contact candidates who have been shortlisted for an interview. Thank you for your understanding.
Contact person: Zuzana Linhares - linhares@hays.cz, +420 225 001 739
