Customer Service Rep with French, Germ, Italian and Spanish and Engli
2012-10-16
For our client, strong IT international company with office in Prague, we are looking for suitable candidates for customer service role – Customer Service Representative with French, Germ, Italian or Spanish + English - real possibility to grow
Responsibilities:
Main goal on this position is customer satisfactions. You would be responsible for complex customer order management what includes working with both internal contacts and external customers, processing all orders and customer requests accurately and on time. You would be solving various customer enquiries related to products, product availability and other general information. In case of more technical request you should ensure its escalation and follow up. Besides, you would work with customer information system and put all necessary information into the database. As a part of the small team you should also cooperate with others and provide support to other colleagues in the team.
Requirements:
Suitable candidate should have very good level of English plus French, Germ, Italian or Spanish. We are looking for a dynamic and flexible person with customer orientation, very good communication and organisational skills and ability to handle multi-task activities in fast international environment. Suitable candidate should be independent, responsible, very good in work with PC and information systems, able to solve various unexpected situation and occurred problems and able to work under pressure. Immediate start is preferably.
Offer:
Our client is offering interesting complex position with high real possibility to grow in international company, nice working environment, very interesting motivating bonuses.
In case of interest please send your CV to Julie Vařbuchtová at varbuchtova@hays.cz
