CASH COLLECTOR with GERMAN language
2013-02-21
Our client is - a production company, who is operating a customer service and financial department in Brno- opening a new role in their successful team.
You will make proactive collection of debt from customers in accordance with agreed payment terms, using appropriate chasing techniques. So you need to monitor payment performance of customers and escalate immediately where appropriate.
You will be also responsible for the followings:
- Daily review of credit hold list and follow up with customers – (list of sales orders held due to overdue)
- Highlight all customer’s disputes and record in SAP immediately to ensure quick turnaround
- Daily review and follow up on all disputes on assigned customer’s accounts
- Daily review and follow up with customers on unallocated payments
- Issue copy invoices/credit notes and account statements as required
- Monitor shared email boxes to make sure all requests are solved and response provided within agreed time
- Liaise with Credit Risk team to ensure accurate data is maintained and all risks to collections are identified
The successful candidate should have at least 1 year experience in B2B accounts receivable role (credit control, cash collections) or 2-3 years experience in customer service with similar cash collecting experience. Experience working in shared service centre would be highly preferable. Fluent level of German and at least advanced level of English is a strict requirement for this role. The candidate gained secondary / university education. Also advanced level of Microsoft Office (excel) is important, SAP knowledge preferable. For the successful work you need to have excellent and effective verbal and written communication skills and assertive and diplomatic approach.
In case of interest please send your CV to Maria Marczi at marczi@hays.cz
