Your daily job is to handle phone calls from native Dutch or English speaking customers and solving problems/
escalate their IT related issues to the technical team. During the process you are entering everything into the system and making a good cooperation with the technical team. You are the main contact person for the customer, so you must understand perfectly their requirements and maintain a good relationship with them.
You must have at least advanced level in English and Dutch - verbal and written.
You don´t need previous work experience, but you should be a customer oriented person with excellent communication skill.
Our client can provide a competitive salary on the Ostrava´s market and also supporting the relocation. You will have an extensive training and also on-the-job training which helps you to be confident in your job.
Please don´t hesitate to send your application in English language to marczi@hays.cz.
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