Customer Service Specialist with German
2013-08-20
For our significant client, a stable international company based in Prague, we are searching for suitable candidates for the position of Customer Service Specialist with German.
Responsibilities:
You will be responsible for 1st level support by ensuring everyday contact and interaction with internal users, you will receive request and solve various problems related to IT issues, allocate unresolved call to other colleagues or 2nd level support as appropriate and enter all information into system. Your goal will be to provide adequate help and satisfy users’ needs.
We require:
As a successful candidate you should have customer orientation with ability to make good customer relations and also speak fluent English and German.
You should be a person that is able to work independently as well as in the team, you should have very good communication skills and strong drive to solve problem.
We offer:
Our client can offer you attractive remuneration package and motivating bonus scheme, extensive benefits package including five weeks holiday, social activities, lunch vouchers and more. Besides you can expect on-going professional training and development and growth opportunities with a global leader in its field.
In case of interest please send your CV to krenkova@hays.cz.
