Customer service representative with German
2013-11-06
CUSTOMER SERVICE REPRESENTATIVE WITH GERMAN AND ENGLISH
For our client, strong international IT company with small office in Prague, we are looking for suitable candidates for customer service role – Customer Service Representative with German
Responsibilities:
Main goal on this position is customer satisfactions. You would be solving various customer enquiries related to products, product availability and other general information. In case of more technical request you should ensure its escalation and follow up. Besides, you would work with customer information system and put all necessary information into the database. As a part of the small team you should also cooperate with others and provide support to other colleagues in the team.
Requirements:
Suitable candidate should have preferably university degree and ideally some experience with customer service preferably in bigger international company. Excellent level of German and English is a must.Very good communication and organisational skills and ability to handle multi-task activities in fast international environment. Suitable candidate should be independent, responsible, very good in work with PC and information systems, able to solve various unexpected situation and occurred problems and able to work under pressure. Immediate start is preferable.
Offer:
Our client is offering interesting position with high responsibility in international company, nice working environment, opportunity for other professional growth with interesting salary package and benefit package.
In case of interest please send your CV to varbuchtova@hays.cz.
