Customer Service Specialist-GERMAN&ENGLISH
2014-02-06
GREAT TEAM AND ENVIRONMENT
EXCELLENT BENEFITS
CARRIER OPPORTUNITY ABROAD
A German&English Speaking Customer Service Specialist position is open at our multinational client, who operates one of the biggest Shared Service Centres in Brno. To their future colleague our partner offers a market rate salary package, incredible benefits, bonuses and a cutting edge working environment. Furthermore you will have the chance to work in a dynamic international team. Thanks to the company’s massive growth strategy, they provide a long term, stable career opportunity for their employees.
As a German&English Speaking Customer Service Specialist You will provide customer service support for German speaking clients by handling their calls and answering their non-technical questions. You should also ensure that your customers are satisfied, so you have to demonstrate a high level of customer service. You need to document all requests properly through the internal system and have a good working relationship within the team.
You are an ideal candidate for this role if You speak advanced/fluent German and English language, for the best understanding of the customers´ requirement. Experience in a business environment or in a Shared Service Centre is an advantage but fresh graduates are also welcome. Knowledge of MS Office programs is a plus. We are looking for candidates who have strong problem solving, multitasking skills, are eager to communicate with people and are highly customer oriented.
If You are up for a professional challenge and think you can picture yourself in the above position, do not hesitate to apply by sending your English CV. My e-mail address is marczi@hays.cz.
