IT Technical Support - 1st level / ref.:SOAL
2014-04-24
STABLE INTERNATIONAL COMPANY
PROFESSIONAL GROWTH OPPORTUNITY
For my client, the international financial institution, I am looking for IT Technical Support - 1st level
IT Technical Support is performing first line tasks as stopping and starting systems, executing tasks according runbooks and monitoring the health status of systems, networks and applications
You will be responsible for:
Monitoring the health status of systems, networks and applications and responding according to predefined guidelines and procedures
Analyzing problems and incidents on 1st level of support
Creating trouble tickets in time and assigning them to relevant engineers
Daily check of backups
Responding to callouts and attending shift duties as and when required
Performing operation and maintenance activities in accordance with laid down procedures and business requirements
Initiating the corrective actions when necessary to maintain successful operation of the network platforms
Requirements:
University level of education
English: Advanced level
IT Security standards
Knowledge of either Windows, Linux, Networking, Middleware, VMWare
Previous similar experience (part-time/full-time)
Good communications skills
Time management skills
Analytical skills
In return you will get outstanding career opportunity within an international company, contact with latest technologies and opportunity for professional growth, nice working environment, excellent team of people and competitive salary and other benefits!
In case of interest please send your CV to sojcakova@hays.cz.
