Delivery Support Assistant
2014-07-01
Customer Service and Logistics, Fuels Marketing
* Delivery Support Assistant - DSA
* Delivery Support Assistant - DSA
Job Description:
- Answer inbound customer calls related to orders and deliveries
- Resolve customer queries and delivery issues, liaising with logistic planners, dispatchers and other BSC colleagues
- Take ownership for all calls and close out queries in a timely manner
- Creating Statistics for Continuous Improvement
Requirements:
- Fluent in English and in a second language (Italian – Dutch & French)
- Excellent Customer Service skills
- Able to handle fast moving and high-pressure customer facing environment.
- Ability to prioritize work tasks
- Attention to detail and stress resistance
- Advantages include knowledge of SAP, logistical work, and/or oil industry.
Apply via www.exxonmobil.cz
