ExxonMobil Business Support Center Czechia s.r.o. Customer Service Professional - Internal Customer Support Team
2014-07-03
Benefits:
• Working in a multinational environment
• Daily contact with international customers developing your communication and language skills
• Opportunities for personal and professional development via training sessions
• A competitive salary and benefits package
• Dedicated Customer Professional
First point of contact for Lubricants & Specialties customers, responsible for ensuring a positive customer experience, managing orders, general inquiries and complaints resolution, through cooperation with Sales, Supply and Distribution and other functions. Additionally, the DCP focuses on continuous improvement through the use of processes and systems (on-line order management, ERP, CRM, Market Offer etc.)
• Accounts Receivable Dedicated Customer Professional
Responsible for payments collection and dunning process.
Requirements:
• High school and university graduates
• Fluent English language skills and fluency in another required language
• Microsoft Office proficiency
Office Location: Czech Republic, Prague
Employment Type: Experienced Professionals, Students/Graduates Seeking Full-Time
