System Support Specialist - Messaging
2015-02-20
My client is a multinational company with a global, well-known brand name. Here in the Czech market they have an international IT centre providing IT services their business entities in different countries.
The company is a great firm to work for due to its international environment and possibilities for personal and professional growth. For this company, we are currently looking for a range of IT specialists. Could you be the right person for the following role?
Responsibilities:
In this role you will work within the team managing the daily operations regarding Messaging Services globally. Messaging services include Microsoft Exchange 2010, Blackberry 5/10, Good Mobile Messaging, Cisco IronPort Email Gateways, Microsoft Lync and more.
You will be responsible for supporting the messaging service globally, and this will include ensuring messaging services infrastructure meets business agreed SLA on-time and provide quality service support globally.
• Mainly you will be administering and supporting Exchange services, IronPort services, Lync services, Blackberry Services and Good Mobile Messaging service
• You will provide provide 1st level support to Service Desk and 2nd level support to end users for these services
• You need to maintain a good working relationship with internal IT service departments
• Ensured service availability as part of daily responsibilities
• Interact with Service Desk to improve problem resolution on the first call
We require:
• University Degree in Computer Science, Information Systems, Business Administration, or equivalent experience
• Microsoft Certification in Exchange 2010, Lync would be ideal here
• Information Technology Infrastructure Library (ITIL) Certification also ideal
• Minimum 2 years’ experience in Exchange technologies
• 2 years’ hands-on experience in performing Exchange administration and support in Enterprise environments (preferably using MS Exchange 2010)
• Basic knowledge of Active Directory and Messaging technologies
We offer:
• A great modern working environment, exposure to cutting-edge technologies! This is a top international company!
• Competitive salary, interesting benefits and stable full-time employment
• A solid package of benefits, additional holiday, stravenky, company events and more!
If this job opportunity is interesting for you, please send me your CV to werry@hays.cz! I will be pleased to review it and get back to you with the next steps! Due to the large number of applicants, please be aware that I am only able to respond to the candidates which are short-listed for the role. Thank you for your understanding.
