Customer Service Specialist with Serbian and Croatian
2015-03-13
For our significant client an international company operating in medical devises and healthcare, we are looking for suitable candidates for a position of Customer Service Specialist with Croatian, Serbian and English for a new project.
On this position you will be responsible for providing product oriented support and technical services for customers via phone. You will also respond to incoming inquiries (phone, e-mail, etc.) from customers concerning product operation, troubleshooting, specifications, warranty questions, parts/accessories identification or have a question about their medical device. You must be flexible to work various shifts (7:00am-8:00pm), limited in night and week-end shifts to meet the needs of customers.
Suitable candidate should have ideally minimum secondary education, at least 1 year experience in customer service or helpdesk and affinity with medical technology. Croatian and Serbian on native speaker level as well as upper-intermediate knowledge of English and Czech is a must. We are looking for an independent and responsible candidate with strong effective communication, with ability to resolve issues, analyse customer needs and with ability to present information in a clear, concise and timely manner to customers.
Start date during April and May.
Our client is offering interesting position in international company, nice working environment, motivating salary and benefit package.
If you are interested in this position and you fulfil the requirements please send your CV to Leona Křenková using the reply form.
Due to the high volume of applications we now receive for each job it is often only possible to contact you if you have been shortlisted for interview. Thank you for understanding.
If you are interested in this job opportunity, please contact us: krenkova@hays.cz
