CS Specialist (French, German)
2015-05-25
For our significant client Shared Services Centre based in Prague, we are currently looking for a suitable candidate for the position of Customer Service Specialist.
The successful candidate will provide excellent customer care and deal with customer complaints on daily basis. He/She will be in touch with all important stakeholders in order to make sure that all error are identified and resolved in time. The candidate as an important part of professional Customer Service should be able to monitor and manage KPIs.
The ideal candidate has university degree in Business or in similar field and 2-5 years experience in Shared Service Centre especially with Customer Care. He/She should strongly focus on customer needs. SAP and Excel knowledge is a huge plus. The organized candidate must be detail oriented and have a great communication skills. The following language combination is strongly required: English/French or English/German.
Our client offers an interesting and challenging job in a strong background of an international company with the use of foreign languages on daily basis. There is a possibility for career growth, a competitive salary and a wide range of benefits.
If you are interested in this position and you fulfil the requirements, please send your CV to Lucie Žáková using the reply form.
Due to high volume of applications, we will only contact candidates who have been shortlisted for an interview. Thank you for your understanding.
If you are interested in this job offer, please contact us to zakova@hays.cz
