On this position you will be responsible for providing product oriented support and technical services for customers via phone. You will also respond to incoming inquiries (phone, e-mail, etc.) from customers concerning product operation, troubleshooting, specifications, warranty questions, parts/accessories identification or have a question about their medical device. You must be flexible to work various shifts (7:00am-8:00pm), limited in night and week-end shifts to meet the needs of customers.
Suitable candidate should have ideally minimum secondary education, at least 2 years’ experience in customer service or helpdesk and affinity with medical technology. Polish on native speaker level as well as upper-intermediate knowledge of English and Czech is a must. We are looking for an independent and responsible candidate with strong effective communication, with ability to resolve issues, analyse customer needs and with ability to present information in a clear, concise and timely manner to customers.
Start date during June.
If you are interested in this job offer, please contact us to zahradnicek@hays.cz
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