Application Support Engineer -LINUX L2/L3
2019-09-19
Bratislava/ Full time/ ASAP
Salary: od 1 900€ + btto (depends on seniority of candidate)
What are going to be your responsibilities?
- Provision of remote support for our customers with maintenance contract
- Proposing solution or workaround of the problem; determining root cause of problem and carrying out corrective action
- Cooperating with the developers, authors of the code, smart people with a lot to learn from who care about the customers
- Remote deployment of hotfixes on customer systems
- Remote update of our software on customer systems
- Advising end users in using our products
What do we offer?
- Job conditions
- Working on projects and products in a unique field – meteorology, which is becoming increasingly important all around the world
- Early feedback about your work from end-users/customers
- Almost 100% of our development is apply in real business by our customers
- Working within the team of top specialist in IT area
- Opportunity to travel to foreign countries all around the world (for certain job positions)
- Flexible working time
- Work comfort (3-5 employees per room)
- Car parking (subject to waiting list, fraction of cost is paid by employee)
- Regular social activities
Remuneration
- Highly competitive remuneration strategy (one of the best on labour market)
- Annual salary bonus based on employees’ performance review
- Lunch vouchers 100% funded by the company (without employees’ contribution)
- Loyalty salary bonus
- Birthday gift voucher
What do you need to know?
Education and technical skills:
- University or technical institute degree of 2nd level (Mgr., Ing. or equivalent) from a technical program is preferred
- Excellent command of Linux shell and tools (file manipulation, text processing and filtering)
- Very good command of spoken and written English
- Fair knowledge of TCP/IP and higher level protocols such as SSH, DHCP, NFS, HTTP
Working knowledge of at least one of the following:
- hardware installation (industry standard rack servers and equipment, cabling, server technologies)
- high-availability clustering based on open-source technologies (DRBD, Pacemaker, RedHat Cluster or similar)
- network applications based on open-source technologies (firewall, mail server, fileserver, …)
Candidate advantages:
- Computer training skills/experience
- Experience with satellite technology (installing, designing and maintaining)
- Business trip experience
Personal skills:
- Team player: must be able to effectively communicate within entire company: fellow supporters, developers, testers and management
- Problem solving skills: some issues are straight-forward. Most require putting several pieces of information together
- Positive approach to customers: not all customers are alike. We treat all with equal level of responsibility and professionalism
- Attention to details: it’s what distinguishes good and great products
- Interested in continuous learning
- Reliability and responsibility: we believe these to be key values of any professional engineer
Contact for sending your CV and for your question:
Veronika Kozmová
E-mail: veronika_kozmova@drill.sk
Tel.: +421 911 011 574
https://www.linkedin.com/in/veronika-kozmova-3457b8a9/