MME Relationship Manager
2018-04-11
Responsible for own customers porfolio, x-sell and Business development. Responsible for maximization of revenues, returns, customer acquisition and activation with focus on large MME companies and high revenue/large credit ticket & complex transactions.
Principal Responsibilities/Accountabilities:
- Customer acquisition, activation, x-sell, revenue and returns maximization with focus on large MME companies and high revenue/large credit ticket & complex transactions.
- Maintain frequent contact with customers (frequency to be based on customer size and risk profile). Understand the nature of customer's business, and keep abreast of latest developments in the company/ industry.
- Understand the needs of the customers and advise them on appropriate product solutions. Involve product sales teams when appropriate.
- Propose suitable product solutions including financing for the customer, negotiate pricing and conditions to ensure adequate risk/reward.
- Prepare credit packages, work closely with Credit team for approvals.Deliver Annual Review packages. Fullfil the EW function through calling as per the calling grid, gathering of EW signals. Keep sound quality of own credit portfolio.
- Ensure adherence to Citibank Credit policies,procedures, programs and best practices. Maintain strong and solid control environment. Act as per the AML and KYC policies of Citibank,deliver all required AML and KYC documents on time.
- Maintain the portfolio to meet revenue target and full satisfaction of the customers. Act as a contact point for the customers product / credit needs.
- Provide active feedback on emerging product needs of customers, competitive practices, and ideas on process/product improvement.
Qualifications
Required education:
- University degree
Required skills:
- Sales, presentation and communication skills. Focus on first class service quality.
- Excellent knowledge of banking products and bank rules.
- Interpersonal skills needed for coordinating across various departments to deliver a solution to the customer.
- High level of self-motivation.
- Flexibility and ability to work under pressure. People Management experience desirable.
- Must have Czech or Slowak language knowledge and Czech market experience
Required experience:
- Minimum 4 years of banking experience
- Minimum 3 years of direct exposure to the corporate customers of the bank and credit as well as market risk
Candidates applying for this role must be aware that it is a Regulated role, subject to the Central Bank of Ireland Fitness and Probity Regime.
The role is a ‘Controlled function’ CF as defined by the Central Bank Reform Act 2010 and European Central Bank (Single Supervisory Mechanism) Regulations 2014 (and related regulations and guidance).
