Technical Support - Central Europe
2017-01-30
The 2nd largest company in Asia and a top 50 Technology firm in the world, is currently looking for a Technical Support professional to join them in the European headquarters in Belgium. This company is a world leader in designing and manufacturing new technologies which improve the production and manufacturing process across multiple industries. 70% of their products are industry firsts and include sensors, vision systems, and measurement instruments.
The central European market is a large part of their European development and both Czech and Hungarian markets have recently seen a huge increase in sales to clients. As a result they require a professional who can support these new clients through the use of their products and also to increase interest in other potential products.
Tasks
- Support our sales engineers and customers by phone, e-mail and during personal visits.
- You assist our sales engineers with your technical knowledge and expertise to find out and solve problems by answering inquiries concerning technical product specifications, capabilities and applications.
- You are responsible for giving internal product training to new and current employees to insure that they have the necessary product knowledge for sales activities.
- Conduct product application testing for our sales engineers and customers.
- Support new product launches by coordinating the release training and materials.
- You assist our sales engineer with on-site presentations to customers locally and abroad for building up a trustful relationship with the customer and for providing reliable solutions.
- You will also conduct market research and provide competitive information to our sales team.
- Being a specialist for a product line, you visit customers with the sales team to timely grasp the view of market and to optimize our business way.
Profile
- You have a technical bachelor degree in a related specialism
- You are able to prioritize and have the ability to understand the needs of customers.
- You are willing to travel within Europe for 20% of your time.
- You have a high degree of service orientation.
- Good communication skills and ability for consulting, training and reporting.
- Thanks to your sense of ownership and good time management, you can find small but important things to be improved in your daily work.
- You have a good knowledge of Microsoft Office (especially Word and Excel).
- You speak Hungarian or Czech on a native level and have excellent English. Speaking German as well is considered as a very good plus.
The company will provide you with industry leading training for the first 6 months of your employment and your growth in the company will have a transparent easy to understand path so you know how and where you are going in this organization.
If you are interested in finding out more about an opportunity to work for a leading Technology company as an International professional then please send through your CV to express your interest.
If you are interested in this challenging opportunity and you believe you can be a right fit, please send us your resume. For any other interesting positions and more information you can connect with us directly on LinkedIn: https://cz.linkedin.com/in/laurence-don-carolis-392496a
You can find all REED openings on our company website www.reedglobal.cz. Please like us on the Facebook and you will have a chance to receive interesting updates and helpful advice from recruitment field: www.facebook.com/RSRCzechRepublic.
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